Meet Jax & Lily
Inspired by the pups who make every day brighter, Jax & Lily Pup Couture brings boutique fashion to dogs with big personalities and even bigger style.
Shipping policy
Shipping Policy
Processing Time All orders are processed within 2-5 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
- Standard Shipping — $8.00 (7-14 business days)
- Express Shipping — $15.00 (3-5 business days)
- Free Standard Shipping on orders over $70
International Shipping We ship to select international destinations via USPS and DHL Express. International shipping rates are calculated at checkout based on your location and order weight. Delivery times vary by destination (typically 10-21 business days). Please note that customs fees, duties, and taxes are the responsibility of the customer.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at hello@jaxandlilypupcouture.com and we'll work to resolve it promptly.
